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AML FinderAU
SubjectProvider profile
Product typeAML module in another product
Agreed to source16 fields
Record checked8 October 2026

TrustSoft

An AML feature inside a different product, bought as part of that product.

Best considered by: firms looking for module coverage across Accounting.

See if TrustSoft fits my firmCompare with AML Guard Visit provider

Statement of record

TrustSoft is a module marketed to Accounting. Established capabilities include Program build, CDD, Beneficial ownership, eID verification, Liveness / face match, PEP & sanctions, Adverse media, Risk assessment. 11 tracked fields are not established.

  • AML/CTF is a module within trust accounting software, not a standalone product
  • Pricing is structured as two separate subscriptions (trust accounting + AML/CTF), adding complexity to procurement
  • SMR export format is described as 'AUSTRAC reporting area with templates' but the actual format (XML, PDF, or other) is not confirmed
  • DVS (Digital Verification Service) is explicitly offered as an integrated capability; no third-party verification provider is named
Entry pricing
$99.00
per month as published, ex GST · inc GST $108.90
Marketed to
Accounting
Publicly marketed sectors — not a legal scope statement.
Data stored in
Not established
Data processed in
Not established
Processing includes third-party verification and screening.
Fields established
20/31
of the tracked fields, from public sources. Checked 8 October 2026.

Pricing detail: Two separate price lists, both excluding GST. Trust accounting (monthly): Professional $99, Hybrid $150, Ultimate $300. AML/CTF compliance (annual): Pro $1,200 (2 users, 60 ID checks, 5 BO checks), High $1,500 (5 users, 100 ID/7 BO checks), Ultimate $2,400 (15 users, 160 ID/12 BO checks). Add-ons: Onboarding $300; ID check $6.60 single or 10 for $66; BO check $45/entity; 5-user add-on $600/yr. The fromAud figure represents the lowest recurring trust accounting monthly tier.

Consider TrustSoft if you need...

  • AML/CTF program creation
  • Program maintenance and review
  • Risk assessment
  • Customer due diligence
  • Know-your-business (entity checks)

You may need another product if...

  • No confirmed hard limitations recorded in the current data.

Only confirmed limitations are listed. Anything unestablished is shown as “needs confirmation” below, not as a weakness.

Capabilities

All 31 tracked fields are shown — whether or not we could establish them. “Not obtained” means the current public record does not confirm it; it is not a “no”.

Derived fit by dimension — not compliance scores
DimensionFields agreedDepth
Program & governance4 of 5Broad
CDD & entity work4 of 5Broad
Identity3 of 3Broad
Screening & monitoring2 of 4Moderate
Tranche 2 operations0 of 7Not established
Reporting & control2 of 4Moderate
Evidence & extensibility1 of 3Limited

Tickmark legend

  • Agreedagreed to public source
  • Queriedqueried — conditional or limited
  • Not obtainednot obtained — not a 'no'
  • Not agreednot agreed — confirmed absent

Program & governance

AML/CTF program creation Agreed
Program maintenance and review Agreed
Risk assessment Agreed
Independent evaluation support (s84) Not obtained
Staff training Agreed

CDD & entity work

Customer due diligence Agreed
Know-your-business (entity checks) Agreed

Sold as online company beneficial ownership checks against ASIC, bundled by volume with the identity checks.

Beneficial ownership and control Agreed
Enhanced due diligence Agreed
Reliance arrangements Not obtained

Identity verification

Electronic identity verification Agreed
Biometric liveness and face match Agreed
Document Verification Service (DVS) access Agreed

Screening & monitoring

PEP and sanctions screening Agreed
Adverse media screening Agreed
Ongoing customer monitoring Not obtained
Automated transaction monitoring (bank-style rules) Queried

Vendor states transaction monitoring runs through trust account bank feeds and payments, and through recording of suspicious activity. Automated pattern or rule-based detection is not described, and the scope is the trust ledger.

Reporting & control

Suspicious matter report workflow Agreed
AUSTRAC SMR XML export Not obtained
Tipping-off controls (s123) Not obtained
Threshold transaction reporting Agreed

Evidence & extensibility

Evidence pack export Agreed
Immutable audit log Not obtained
API access Not obtained

Tranche 2 operations

Risk assessed per designated service Queried

Vendor states its risk assessments cover products, services, geographies and client types, with a pre-configured real estate risk assessment. Assessment per designated service is not described.

Ongoing monitoring triggered by designated service and risk Not obtained
Program obligations calendar Not obtained
Versioned AML program and CDD records Queried

Vendor states all plans include AML/CTF draft policy and version control. No statement found on versioned CDD records.

Escalation to AMLCO or manager with outcome recorded Queried

Vendor states escalations and compliance manager approval are built in. Recording or notifying the outcome is not described.

Expired document alerts Not obtained
Reliance CDD requests sent and received Not obtained

Known limitations

Recorded from the provider's own published material and public records, with the same care as the capabilities.

  • AML/CTF is a module within trust accounting software, not a standalone product.
  • Pricing is structured as two separate subscriptions (trust accounting + AML/CTF), adding complexity to procurement.
  • SMR export format is described as 'AUSTRAC reporting area with templates' but the actual format (XML, PDF, or other) is not confirmed.
  • DVS (Digital Verification Service) is explicitly offered as an integrated capability; no third-party verification provider is named.

Not established

Fields the current public record could not confirm. Treat as questions to ask — not as absences.

Independent evaluation support (s84)Reliance arrangementsOngoing customer monitoringAUSTRAC SMR XML exportTipping-off controls (s123)Immutable audit logAPI accessOngoing monitoring triggered by designated service and riskProgram obligations calendarExpired document alertsReliance CDD requests sent and received

Integrations

  • Xero
  • 50+ Australian banks
  • DVS (Digital Verification Service)
Find platforms that integrate with your systems

Where this comes from

AML Finder does not maintain a separate set of vendor claims. These facts come from AML Directory Australia's structured, source-checked records.

View the full evidence record on AML Directory

Alternatives to TrustSoft

Tell us what you want to change — lower cost, DVS, integrations, reporting — and we’ll re-rank the dataset.

See alternatives

Compared with

Same product type, overlapping sectors or similar starting price.

Questions about TrustSoft

Does TrustSoft support DVS?
Recorded status: Verified.
Does TrustSoft offer automated (bank-style) transaction monitoring?
Recorded status: Partial. Most Tranche 2 designated services call for risk-based monitoring tied to the designated service instead; recorded status for that: Not established.
Does TrustSoft support ECDD?
Recorded status: Verified.
Does TrustSoft support accounting firms?
Yes — it publicly markets to the accounting sector.
Does TrustSoft publish pricing?
Yes — entry pricing is published from $99.00 per month.
What type of AML product is TrustSoft?
AML module in another product. An AML feature inside a different product, bought as part of that product.

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