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SubjectTwo records, worked side by side
Records checked to8 October 2026

duely vs TrustSoft

There is no universal winner. The question is which kinds of buyer should prefer which. These pages are built from the same source-checked data as every other page on AML Finder.

duely

Full AML/CTF platform

Entry price
$59.00/mo
Evidence
100%
Marketed to
Accounting, Real estate, Conveyancing, Legal, Precious metals & stones
Data residency
australia

TrustSoft

AML module in another product

Entry price
$99.00/mo
Evidence
65%
Marketed to
Accounting
Data residency
Not established

Choose duely when...

  • Independent evaluation support (s84) is verified — TrustSoft has not established it.
  • Reliance arrangements is verified — TrustSoft has not established it.
  • Ongoing customer monitoring is verified — TrustSoft has not established it.
  • AUSTRAC SMR XML export is verified — TrustSoft has not established it.
  • Tipping-off controls (s123) is verified — TrustSoft has not established it.

Choose TrustSoft when...

Nothing separates them here: every capability agreed for TrustSoft is at least established for duely too.

Where both fit

AML/CTF program creationProgram maintenance and reviewRisk assessmentStaff trainingCustomer due diligenceKnow-your-business (entity checks)Beneficial ownership and controlEnhanced due diligenceElectronic identity verificationBiometric liveness and face matchDocument Verification Service (DVS) accessPEP and sanctions screeningAdverse media screeningSuspicious matter report workflowThreshold transaction reportingEvidence pack export

Biggest differences

FieldduelyTrustSoft
Independent evaluation support (s84)VerifiedNot established
Reliance arrangementsVerifiedNot established
Ongoing customer monitoringVerifiedNot established
Automated transaction monitoring (bank-style rules)NoPartial
AUSTRAC SMR XML exportVerifiedNot established
Tipping-off controls (s123)VerifiedNot established
Immutable audit logVerifiedNot established
API accessNoNot established
Risk assessed per designated serviceVerifiedPartial
Ongoing monitoring triggered by designated service and riskVerifiedNot established
Program obligations calendarVerifiedNot established
Versioned AML program and CDD recordsVerifiedPartial
Escalation to AMLCO or manager with outcome recordedVerifiedPartial
Expired document alertsVerifiedNot established

Capabilities, section by section

Program & governance

duelyTrustSoft
  • AML/CTF program creation Agreed Agreed
  • Program maintenance and review Agreed Agreed
  • Risk assessment Agreed Agreed
  • Independent evaluation support (s84) Agreed Not obtained
  • Staff training Agreed Agreed

CDD & entity work

duelyTrustSoft
  • Customer due diligence Agreed Agreed
  • Know-your-business (entity checks) Agreed Agreed
  • Beneficial ownership and control Agreed Agreed
  • Enhanced due diligence Agreed Agreed
  • Reliance arrangements Agreed Not obtained

Identity verification

duelyTrustSoft
  • Electronic identity verification Agreed Agreed
  • Biometric liveness and face match Agreed Agreed
  • Document Verification Service (DVS) access Agreed Agreed

Screening & monitoring

duelyTrustSoft
  • PEP and sanctions screening Agreed Agreed
  • Adverse media screening Agreed Agreed
  • Ongoing customer monitoring Agreed Not obtained
  • Automated transaction monitoring (bank-style rules) Not agreed Queried

Reporting & control

duelyTrustSoft
  • Suspicious matter report workflow Agreed Agreed
  • AUSTRAC SMR XML export Agreed Not obtained
  • Tipping-off controls (s123) Agreed Not obtained
  • Threshold transaction reporting Agreed Agreed

Evidence & extensibility

duelyTrustSoft
  • Evidence pack export Agreed Agreed
  • Immutable audit log Agreed Not obtained
  • API access Not agreed Not obtained

Tranche 2 operations

duelyTrustSoft
  • Risk assessed per designated service Agreed Queried
  • Ongoing monitoring triggered by designated service and risk Agreed Not obtained
  • Program obligations calendar Agreed Not obtained
  • Versioned AML program and CDD records Agreed Queried
  • Escalation to AMLCO or manager with outcome recorded Agreed Queried
  • Expired document alerts Agreed Not obtained
  • Reliance CDD requests sent and received Agreed Not obtained

Unknowns to confirm

Not established for at least one of these two — ask before relying on it.

Independent evaluation support (s84)Reliance arrangementsOngoing customer monitoringAUSTRAC SMR XML exportTipping-off controls (s123)Immutable audit logAPI accessOngoing monitoring triggered by designated service and risk

Which one fits your requirements?

These two are compared on every field we track. Tell us what matters to you and we’ll recalculate this comparison against your own requirements.

Tell us what matters to you

Provider facts checked through 8 October 2026. Source records: duely on AML Directory · TrustSoft on AML Directory