Skip to main content
AML FinderAU
SubjectTwo records, worked side by side
Records checked to8 October 2026

Syntrico vs TrustSoft

There is no universal winner. The question is which kinds of buyer should prefer which. These pages are built from the same source-checked data as every other page on AML Finder.

Syntrico

Full AML/CTF platform

Entry price
$149.00/mo
Evidence
74%
Marketed to
Real estate, Legal, Conveyancing, Accounting, Precious metals & stones, Other
Data residency
australia

TrustSoft

AML module in another product

Entry price
$99.00/mo
Evidence
65%
Marketed to
Accounting
Data residency
Not established

Choose Syntrico when...

  • Ongoing customer monitoring is verified — TrustSoft has not established it.
  • Automated transaction monitoring (bank-style rules) is verified — TrustSoft has not established it.
  • Expired document alerts is verified — TrustSoft has not established it.

Choose TrustSoft when...

  • Program maintenance and review is verified — Syntrico has not established it.
  • Enhanced due diligence is verified — Syntrico has not established it.
  • Biometric liveness and face match is verified — Syntrico has not established it.
  • Document Verification Service (DVS) access is verified — Syntrico has not established it.

Where both fit

AML/CTF program creationRisk assessmentStaff trainingCustomer due diligenceKnow-your-business (entity checks)Beneficial ownership and controlElectronic identity verificationPEP and sanctions screeningAdverse media screeningSuspicious matter report workflowThreshold transaction reportingEvidence pack export

Biggest differences

FieldSyntricoTrustSoft
Program maintenance and reviewPartialVerified
Independent evaluation support (s84)PartialNot established
Enhanced due diligencePartialVerified
Biometric liveness and face matchNot establishedVerified
Document Verification Service (DVS) accessNot establishedVerified
Ongoing customer monitoringVerifiedNot established
Automated transaction monitoring (bank-style rules)VerifiedPartial
API accessPartialNot established
Ongoing monitoring triggered by designated service and riskPartialNot established
Expired document alertsVerifiedNot established
Product typePlatformModule
Named integrations1 named3 named
Data residencyaustraliaunknown

Capabilities, section by section

Program & governance

SyntricoTrustSoft
  • AML/CTF program creation Agreed Agreed
  • Program maintenance and review Queried Agreed
  • Risk assessment Agreed Agreed
  • Independent evaluation support (s84) Queried Not obtained
  • Staff training Agreed Agreed

CDD & entity work

SyntricoTrustSoft
  • Customer due diligence Agreed Agreed
  • Know-your-business (entity checks) Agreed Agreed
  • Beneficial ownership and control Agreed Agreed
  • Enhanced due diligence Queried Agreed
  • Reliance arrangements Not obtained Not obtained

Identity verification

SyntricoTrustSoft
  • Electronic identity verification Agreed Agreed
  • Biometric liveness and face match Not obtained Agreed
  • Document Verification Service (DVS) access Not obtained Agreed

Screening & monitoring

SyntricoTrustSoft
  • PEP and sanctions screening Agreed Agreed
  • Adverse media screening Agreed Agreed
  • Ongoing customer monitoring Agreed Not obtained
  • Automated transaction monitoring (bank-style rules) Agreed Queried

Reporting & control

SyntricoTrustSoft
  • Suspicious matter report workflow Agreed Agreed
  • AUSTRAC SMR XML export Not obtained Not obtained
  • Tipping-off controls (s123) Not obtained Not obtained
  • Threshold transaction reporting Agreed Agreed

Evidence & extensibility

SyntricoTrustSoft
  • Evidence pack export Agreed Agreed
  • Immutable audit log Not obtained Not obtained
  • API access Queried Not obtained

Tranche 2 operations

SyntricoTrustSoft
  • Risk assessed per designated service Queried Queried
  • Ongoing monitoring triggered by designated service and risk Queried Not obtained
  • Program obligations calendar Not obtained Not obtained
  • Versioned AML program and CDD records Queried Queried
  • Escalation to AMLCO or manager with outcome recorded Queried Queried
  • Expired document alerts Agreed Not obtained
  • Reliance CDD requests sent and received Not obtained Not obtained

Unknowns to confirm

Not established for at least one of these two — ask before relying on it.

Reliance arrangementsBiometric liveness and face matchDocument Verification Service (DVS) accessAUSTRAC SMR XML exportTipping-off controls (s123)Immutable audit logProgram obligations calendarReliance CDD requests sent and received

Which one fits your requirements?

These two are compared on every field we track. Tell us what matters to you and we’ll recalculate this comparison against your own requirements.

Tell us what matters to you

Provider facts checked through 8 October 2026. Source records: Syntrico on AML Directory · TrustSoft on AML Directory