SubjectRequirement — providers by status
Records worked17
Reliance request software
Request a customer's CDD from another reporting entity, or answer such a request, inside the product. A register of reliance agreements on its own counts as partial.
Tickmark legend
- Agreedagreed to public source
- Queriedqueried — conditional or limited
- Not obtainednot obtained — not a 'no'
- Not agreednot agreed — confirmed absent
Every record, by status
| Product | Type | Status | Note |
|---|---|---|---|
| AML Guard | platform | Agreed | Vendor states it has a statutory s37A/s38 reliance register plus an evidence-sharing workflow between reporting entities, described elsewhere as a 'cross-tenant sharing hub'. |
| duely | platform | Agreed | Vendor states outbound requests are tracked to sent, agreed, completed or refused, with a refusal recorded on file; inbound requests need the customer's and the firm's approval before release, and the requester pays $2 plus GST per request. |
| First AML | platform | Agreed | Help centre states a real estate case can request verification of the buyer from the buyer's conveyancer through the platform, which adds the conveyancer as a case contact; this is framed as a request to verify under the AML/CTF Rules (not a s37A/38 reliance agreement), and handling inbound requests is not described. |
| AMLCompliant | document-pack | Queried | Real estate and conveyancer editions include a 'Request to verify information' form and agent/conveyancer arrangement (Rules 6-33), and Setup Band 3 includes a reliance agreement template (s 37A); these are documents, not an in-product request workflow. |
| AMLTranche | platform | Queried | Vendor states a verified CDD pack can be exported to the agent, conveyancer or lawyer on the same file, with the handoff tracked in the audit trail; an in-product request/response workflow is not described. |
| ClearAML | platform | Queried | Vendor changelog describes Inter-Firm Connections that send a complete client compliance record to a connected firm; the vendor does not describe this as a reliance arrangement, and no inbound request workflow is described. |
| AML SoftServe | platform | Not obtained | Not confirmed by the current public record — a question to ask. |
| AMLHUB | platform | Not obtained | Not confirmed by the current public record — a question to ask. |
| ComplyReady | platform | Not obtained | Not confirmed by the current public record — a question to ask. |
| FreeAML | verification | Not obtained | Not confirmed by the current public record — a question to ask. |
| NameScan | verification | Not obtained | Not confirmed by the current public record — a question to ask. |
| OverSEER AML | platform | Not obtained | Not confirmed by the current public record — a question to ask. |
| SimpleAML | register | Not obtained | Not confirmed by the current public record — a question to ask. |
| StackGo IdentityCheck | verification | Not obtained | Not confirmed by the current public record — a question to ask. |
| Syntrico | platform | Not obtained | Not confirmed by the current public record — a question to ask. |
| TrustSoft | module | Not obtained | Not confirmed by the current public record — a question to ask. |
| easyAML | platform | Not agreed | Evidence establishes this is not offered. |
| Agreed to source | 3 | 3 queried · 10 not obtained · 1 not agreed |
Related requirements
AML program softwareAML program maintenance softwareIndependent evaluation supportAML risk assessment softwareAML staff training softwareKYC softwareKYB softwareBeneficial ownership softwareECDD workflow softwareReliance workflow softwareElectronic identity verification softwareLiveness detection software
FAQ
Which providers support reliance request software?
AML Guard, duely, First AML are recorded as supporting it.
Does reliance request software mean the same thing in every product?
Request a customer's CDD from another reporting entity, or answer such a request, inside the product. A register of reliance agreements on its own counts as partial. Providers marked “partial” support it conditionally or incompletely — check exactly what is included.