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SubjectRequirement — providers by status
Records worked17

Ongoing monitoring by designated service and risk

Customers are re-reviewed when the service or the risk changes, such as a new designated service or a higher rating, not only on a timer. This is the risk-based monitoring the Act asks of Tranche 2 businesses, as distinct from bank-style transaction monitoring.

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Tickmark legend

  • Agreedagreed to public source
  • Queriedqueried — conditional or limited
  • Not obtainednot obtained — not a 'no'
  • Not agreednot agreed — confirmed absent

Every record, by status

ProductTypeStatusNote
duelyplatform AgreedVendor states re-review is risk-based and follows the designated service: a new designated service at medium or high risk starts CDD for a customer held over from before 1 July 2026, and approving a new program version flags customers whose review interval, customer type or country rating it changes.
SimpleAMLregister AgreedVendor states that adding a new designated service to an existing client runs a risk impact assessment and flags any change to the client's risk rating. Client review frequency is set by risk rating.
AMLCompliantdocument-pack QueriedThe kit includes Word forms for periodic review and trigger-event review of ongoing CDD (document 14); nothing triggers a re-review automatically.
AML Guardplatform QueriedVendor states re-screening runs at risk-based intervals and change detection triggers alerts and risk re-scoring, with periodic KYC review prompts; re-review is not described as triggered by a new designated service.
AMLTrancheplatform QueriedVendor states ongoing CDD runs on a risk-rated review schedule with triggers for beneficial ownership changes, large or unusual transactions and sanctions updates; triggers tied to a new designated service are not described.
ClearAMLplatform QueriedProduct docs set client review cycles by risk rating (Low 36, Medium 24, High 12 months) and marketing claims automatic re-assessment triggers on material changes; a re-review triggered by a new designated service is not described.
easyAMLplatform QueriedVendor knowledge base states PEP, sanctions and adverse-media screening re-runs whenever a customer re-engages for a new transaction, and re-screening cadence follows the risk rating (high quarterly, medium 6-monthly, low annually). A CDD re-review triggered by a new designated service is not described.
First AMLplatform QueriedHelp centre states CDD refresh alerts follow a cadence set by risk level and office, and each new case re-verifies the parties for that transaction; re-review triggered by a new designated service is not described.
FreeAMLverification QueriedVendor states the client relationship type drives follow-up: one-off services auto-complete while ongoing clients get annual review reminders and periodic re-screening; triggers from a new designated service or a risk change are not described.
OverSEER AMLplatform QueriedVendor states CDD includes 'automated risk-based CDD triggers'. Nothing found saying a new designated service triggers re-review.
StackGo IdentityCheckverification QueriedVendor states it runs daily sanctions, PEP and adverse media re-screening, with monitoring frequency configurable per client risk rating, and writes a next review date to the practice management system. No re-review triggered by a new designated service is described.
Syntricoplatform QueriedVendor states ongoing monitoring runs periodic PEP and sanctions screening, reminders for document expiry and re-verification, and alerts on high-risk client changes; a CDD re-review triggered by a new designated service is not described.
AML SoftServeplatform Not obtainedNot confirmed by the current public record — a question to ask.
AMLHUBplatform Not obtainedNot confirmed by the current public record — a question to ask.
ComplyReadyplatform Not obtainedNot confirmed by the current public record — a question to ask.
NameScanverification Not obtainedNot confirmed by the current public record — a question to ask.
TrustSoftmodule Not obtainedNot confirmed by the current public record — a question to ask.
Agreed to source210 queried · 5 not obtained · 0 not agreed

Related requirements

AML program softwareAML program maintenance softwareIndependent evaluation supportAML risk assessment softwareAML staff training softwareKYC softwareKYB softwareBeneficial ownership softwareECDD workflow softwareReliance workflow softwareElectronic identity verification softwareLiveness detection software

FAQ

Which providers support ongoing monitoring by designated service and risk?
duely, SimpleAML are recorded as supporting it.
Does ongoing monitoring by designated service and risk mean the same thing in every product?
Customers are re-reviewed when the service or the risk changes, such as a new designated service or a higher rating, not only on a timer. This is the risk-based monitoring the Act asks of Tranche 2 businesses, as distinct from bank-style transaction monitoring. Providers marked “partial” support it conditionally or incompletely — check exactly what is included.